Refund Policy
Last updated: 2 August 2026
In short: if InSleeps is not for you, email [email protected] within 14 days of your purchase and we refund you in full. You do not have to justify it, and you do not have to finish the course first.
1. Who this applies to
This policy covers purchases of InSleeps made through insleeps.com, which are sold by Bohdan Riabchets, Individual Entrepreneur, and processed by plata by mono. It forms part of our Terms of Service. Purchases made in Ukrainian hryvnia through insleeps.com/i1 or the Telegram bot are covered by the Ukrainian public offer instead.
2. The 14-day refund
You can request a full refund of what you paid at any point within 14 calendar days of the date of purchase. We do not require you to explain your reason, and we do not reduce the refund because you have already opened or completed part of the course.
3. How to request one
Email [email protected] from the address you used at checkout, and include your order number or receipt if you have it. That is all we need.
4. How long it takes
- We confirm your request within 2 business days.
- We approve and submit the refund within 5 business days of your request.
- Your bank or card issuer then returns the money, usually within 5–10 business days. That last step is outside our control.
The refund is returned to the original payment method, in the original currency. We do not charge a processing fee. If your bank applies a currency-conversion difference between the charge and the refund, that difference is set by your bank, not by us.
5. What happens to your access
When a refund is issued, your access to the course, the journal and the AI guide ends. You may keep any notes you have exported. You can ask us to delete your data at the same time — see the Privacy Policy.
6. After 14 days
Beyond 14 days we are not obliged to refund a completed purchase of digital content. We still read every message: if something went genuinely wrong — you were charged twice, you never received access, the product did not work as described — write to us and we will fix it, whenever it happened.
7. Your statutory rights
If you are a consumer in the EU or the UK, you normally have a statutory 14-day right of withdrawal for distance contracts. For digital content delivered immediately, that right ends once delivery begins with your express consent and your acknowledgement that you lose it — which is what you give when you ask for instant access at checkout.
Our own 14-day refund promise above is given voluntarily and applies regardless. Nothing in this policy limits your statutory rights, including your rights if the product is faulty or not as described.
8. Duplicate charges and unrecognised payments
If you see a charge you do not recognise, contact us before raising a chargeback — the descriptor on your statement is the payment processor rather than the word “InSleeps”, and that is the usual cause. We resolve genuine duplicate charges in full, immediately.
9. Contact
[email protected] — we answer every message. Full details are on our Contact page.